Is your Employee Engagement Index measurable?
Updated: May 23, 2019
As per a global study by Gallup - “13% of employees across 142 countries worldwide are engaged in their jobs — that is, they are emotionally invested in and focused on creating value for their organizations every day.”
The remaining 63% are not engaged and 24% are actively disengaged.
Evolving work culture and employee expectations of a millennial dominated workforce have undergone a Sea Change. With remote work spaces becoming a norm(including working from Client sites) it is becoming even more challenging to engage employees meaningfully and cultivate a team spirit across the organization. It is now an accepted fact that the company performance and productivity are closely linked to employee engagement. Furthermore, the War for Talent and Retention is becoming ever more fierce and expensive.
Thus Employee Engagement has taken center-stage and it becomes imperative that the engagement happens through the medium that today’s employee is most comfortable with – the mobile phone. Used cleverly, it could improve responsiveness dramatically and provide instantaneous feedback. The success of Employee engagement initiatives lies in speed of execution and, thereafter being able to measure its effectiveness, so that one can build on what works best.
Eureka Mobile has built a scoring mechanism on top of its proprietary technology, which measures the employee engagement index. It divides the engagement across 4 genres:
1. Social – To promote a Team Spirit
2. Informational – Ensuring Training and Learning on a continuous basis
3. Interactive – Instantaneous feedback
4. Gamification – Make work an enjoyable experience
The index can be customized as per your organization’s needs and be modified, measured and monitored in real time.
Imagine a situation where your daily calendar is synced to the company CRM and you are able to see all relevant information (past history, key issues, latest updates, desired outcomes and best approach to achieve that, etc.) couple of hours prior to your meeting on your smartphone. That’s what technology can enable, enhance employee productivity and motivation.
Eureka’s Plug & Play solution for Employee Engagement (eSQUAREi) can do exactly that for you by linking employee engagement to performance outcomes.